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Refund Policy

Refund Policy

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Last Updated: 4 March 2025

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This Refund Policy outlines the terms under which refunds are provided by Lahinch Executive Travel. The information provided is for general guidance only and should not be considered legal advice. For specific legal guidance, we recommend consulting with a qualified legal professional. By using our services, you agree to this Refund Policy as part of our Terms and Conditions.

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1. Eligibility for Refunds

1.1 Booking Cancellations:

  • Full Refund: Cancellations made more than 48 hours prior to the scheduled service will receive a full refund, excluding any non-refundable deposit if applicable.

  • Partial Refund: Cancellations made between 24 and 48 hours before the service will be eligible for a 50% refund.

  • No Refund: Cancellations made less than 24 hours before the scheduled service or in the event of a no-show will not be eligible for a refund.

1.2 Non-Refundable Services:

  • Certain bespoke services, including customised tours or special event transportation, may be non-refundable. These services will be clearly indicated as non-refundable at the time of booking.

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2. Conditions for Refunds

2.1 Service Interruptions:

  • If we cancel a service due to unforeseen circumstances (such as vehicle breakdowns or driver unavailability), we will offer a full refund or an alternative service date at no additional cost.

2.2 Client Conduct:

  • No refunds will be issued if a service is terminated due to the misconduct of a client or their party.

2.3 Third-Party Costs:

  • Costs incurred from third-party services (e.g., entrance fees, event tickets) are non-refundable unless the third party provides a refund.

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3. How to Request a Refund

3.1 Contact Us:

  • To request a refund, please contact our Customer Service team via:

    • Email: [Insert Email Address]

    • Phone: [Insert Phone Number]

3.2 Required Information:

  • Please provide the following information when requesting a refund:

    • Booking reference number

    • Date of the service

    • Reason for cancellation or refund request

3.3 Processing Time:

  • Refunds will be processed within 7–10 business days after approval. Depending on your payment provider, it may take additional time for the funds to appear in your account.

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4. Payment Method for Refunds

  • Refunds will be issued to the original payment method used at the time of booking. We do not offer cash refunds for payments made via credit or debit card.

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5. Changes to the Refund Policy

  • We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and continued use of our services implies acceptance of the revised terms.

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6. Legal Compliance

  • This Refund Policy is governed by the laws of Ireland and is intended to comply with local consumer protection laws.

If you have any questions about this Refund Policy, please contact us at:

Thank you for choosing Lahinch Executive Travel.

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